Question 1

What is included in the pineapple mat floaties rental?

Accepted Answer

The rental includes 1 pineapple mat floatie, 1 electric pump, free pick-up and drop-off service at the harbor, and storage for your ID documents (minimum 2 people required with valid KTP/SIM).

Question 2

How many people can use one pineapple mat floatie?

Accepted Answer

One pineapple mat floatie can safely accommodate 2-3 people, though this depends on their combined weight. We recommend checking with our staff for exact capacity details when you arrive at the harbor.

Question 3

What identification documents do I need to bring for the rental?

Accepted Answer

You must bring valid identification documents (KTP - Indonesian ID card or SIM - driver's license) for a minimum of 2 people in your group. These will be stored securely during your water activities.

Question 4

Is the electric pump included and how long does it take to inflate?

Accepted Answer

Yes, the electric pump is included in your rental at no extra cost. It typically takes 5-10 minutes to fully inflate the pineapple mat floatie, depending on its size and current air level.

Question 5

Do you provide free transportation to and from the harbor?

Accepted Answer

Yes, free pick-up and drop-off service at the harbor is included with your floatie rental. Our staff will coordinate the timing with you when you book or arrive at the location.

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